Our people, Ambassador of our Culture
Our talented people play a critical role in providing consistently high standards of guest service and delivering the promise. We designed a set of every day behaviors based on the values we believe are important to us as a business and to our guests. These values provide a strong sense of shared purpose and are critical to driving our business forward and creating a great, enjoyable place to work. We are dedicated to building a strong employer brand.
| Respect | We value opinions of everyone, everywhere, respect knows no boundaries |
| Enjoy | We are always passionate in what we do and the guests can perceive it |
| Creative | We constantly look for the unexpected to create exceptional experiences |
| Ownership | We assume our acts and choices and provide to individual accountability |
| Genuine | We are hospitable, the true DNA of Hoteliers! |
| Now | We work efficiently with discipline, anticipating guests’ needs |
| Integrity | We never fail to be fair and honest acting with integrity in every circumstances |
| Service | Be ready to pitch in when necessary without being asked and without seeking recognition. Share credit and give credit where it is due. Be supportive of your fellow associates |
| Initiative | Through interaction we make a positive impact on our guests’ experience |
| Never give up | Our commitment to deliver excellence is our DNA, no matter what |
| Growth | We empower our team members and train them so they can grow |
| Greatness | Demonstrate a willingness to learn, to embrace new ideas, and to share your thoughts |
| Unrivalled consideration | Show respect and understanding for the needs of People. Be a good, active listener |
| Engagement | Be actively committed and emotionally involved going the extra mile |
| Smile | We have fun in doing what we do as an individual and as a team |
| Trustworthiness | Inspire our trust through your actions, and take ownership of your responsibilities |
None of us is as Important as All of Us
Each branded hotel is independently owned. All marks are Trade Marks of Asian Phoenix Hotel Management Co. Ltd. Numbers are approximate, may fluctuate and include hotels currently in the development pipeline.
Hosted in the most environmentally friendly datacenter of Switzerland
© 2018 RG International Hospitality Group. All rights reserved.
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