Development & Pre-Opening Services

Effectively managing the pre-opening phase is essential for the successful launch of a hotel. Incorrect paperwork can cause long-term delays: the pre-opening team helps cut through the bureaucracy and assists with licenses and permits too.

We have extensive experience in all areas related to hotel development. We provide unique services for each project we undertake and are designed to meet our client’s specific needs. Our goal is to ensure that the hotel is opened on time and is fully ready for the first guests to check-in. These requirements must also be balanced by a focus on cost control and completion within the defined pre-opening budget:

• Create and implement pre-opening sales, marketing & PR plan and actions
• Prepare pre-opening budgets.
• Establish detailed action plans for all departments, develop effective pricing strategies.
• Prepare and implement critical path action plan, implement standards and procedures.

HOTEL OPENINGS TEAM

There are many things that can go wrong when opening a new hotel. But pitfalls can be avoided, thanks to RG-IHG™’s experienced Hotel Openings Team, guiding you every step of the way, ensuring that you open your hotel on time, on brand and on budget.

Managing the Opening Process

Our Property Opening Manager is used to track and communicate the progress of more than 2,000 tasks required to successfully open your hotel.

Hiring the Right Team – Great people running your hotel

You need a talented team who can bring the brands to life; recruitment and hiring are pre-opening priorities for your hotel to be successful. Every employee, from General Managers (GM) to the Housekeepers, is carefully selected to consistently deliver experiences that align with our brand. We ensure to retain these great team members by developing, involving and recognizing each and every one of them.

Training to Bring Out the Best in Your Team

All new employees undergo RG-IHG™’s training they need to deliver a great guest experience, whatever their role. We know exactly how to train each and every new hotel employee in RG-IHG™’s operating standards and systems, to deliver a Brand Hearted service to your guests, and maximize commercial performance.

Driving Performance on Opening

An early emphasis on revenue generation drives demand during the critical opening months and long before you open, your hotel will be visible on various booking channels and begin taking reservations, ensuring maximum business from the day that you open your doors. Once the hotel has opened, we will work closely with you to boost sales and marketing activities, stabilize and maximize performance as quickly as possible.

Each branded hotel is independently owned. All marks are Trade Marks of Asian Phoenix Hotel Management Co. Ltd. Numbers are approximate, may fluctuate and include hotels currently in the development pipeline.

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